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Third Wave Water Support

Have questions about Third Wave Water products or your order? Browse through our FAQs or drop us a message in the chat.  

Third Wave Water Help & FAQ

We recommend using distilled water, but you could also use reverse osmosis water, deionized water, or water from a Zero Water pitcher.

The goal is to use water with no minerals in it, then add in the proper mineral composition that is good for your coffee and for your coffee-making equipment.

Do not use spring water, tap water, or other types of filtered water. These all can contain minerals that are not optimal for your equipment and can be inconsistent at times.

What kind of water do I add TWW minerals to?

Third Wave Water works by bringing distilled water (or water with 0 mineral content in it) up to desired mineral levels that are optimal for brewing coffee.

Simply add a stick of TWW minerals to distilled water, shake it up, and brew your favorite coffee like never before!

How does Third Wave Water work?

It depends on the type of filter your coffee maker or espresso machine has! If it is a carbon filter (like a Brita), then it doesn't need to be removed. 

If it is an ion-exchange filter or something similar (cationic filters found in some espresso machines like the Lelit Bianca), then it will need to be removed.

Does my water filter need to be removed?

We use all-natural minerals in all of our profiles. There are no chemicals used!

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