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Order Questions

3 articles


How do I pause my TWW subscription?

You can manage your subscription after you login in the upper left hand area. See the attached picture for the exact location.

Do you Offer a Discount?

Yes! When you subscribe to any mineral products you can save up to 15% per order!. You can pause, cancel or skip any delivery anytime you want.

My order is marked as "delivered" but it has not arrived yet.

In most cases the order ends up getting delivered a day or two after it has been marked as "delivered." USPS says it is best practice for you to contact your local post office and they should have exact GPS location when it was scanned as "delivered.