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Third Wave Water Support

Have questions about Third Wave Water products or your order? Browse through our frequently asked questions or send us a message in the chat.  

Help Center | Third Wave Water

Questions to help you get started with Third Wave Water!

Third Wave Water Basics

Our most popular questions about the Classic Profile.

Classic Profile

Our most popular questions about the Espresso Profile.

Espresso Profile

Our most popular questions about the Dark Roast Profile

Dark Roast Profile

Our most popular questions about the Cold Brew Profile.

Cold Brew Profile

The most common questions about water types, water filters, and more.

Water Questions

Answers to the most common order questions we hear!

Order Questions

Have questions about shipping? Look no further!

Shipping Questions

Third Wave Water is company that helps coffee taste its best. We manufacture packets of all-natural minerals that when mixed with distilled water (or reverse osmosis water, Zero Water filter, etc), it creates optimized water for brewing coffee. Our g

What is Third Wave Water?

For best results:Be sure to use empty water (distilled water, reverse osmosis, water from a Zero Water filter)Clean your coffee maker before use. Below are some helpful links for popular brewers/espresso machines.Cleaning a Mr. Coffee PotCleaning a K

How can I get the most out of Third Wave Water?

Water quality is the key to great coffee. Coffee is made of 98% water! Because of this, you want to use the best water possible to brew your favorite coffee. The Specialty Coffee Association (SCA) created a water standard to help guide the specialty