# third-wave-water

> Public Help Center articles for third-wave-water.

Use these links as concise, text-first sources for customer-facing support policies and FAQs.

Each linked article is the Markdown representation of the public Help Center article URL with `.md` appended.

## Articles

- [What is Third Wave Water?](https://support.thirdwavewater.com/en-US/what-is-third-wave-water-76574.md): Third Wave Water is company that helps coffee taste its best. We manufacture sticks of all-natural minerals that, when mixed with distilled water (or reverse osmosis water, Zero Water filter, etc), creates optimized water for brewing coffee. Our goal
- [Which profile should I get?](https://support.thirdwavewater.com/en-US/which-profile-should-i-get-110945.md): Because we now offer six different mineral profiles, selecting the right profile can seem like a daunting task. We know this and want to be sure you get what you need, so we created two separate collections to help make the decision easier: the Roast
- [What is IN Third Wave Water?](https://support.thirdwavewater.com/en-US/what-is-in-third-wave-water-76575.md): Each profile consists of three minerals that vary depending on the profile - there are no chemicals used! We are unable to provide the exact amounts of each mineral in each profile to help protect our recipes. Below are the individual ingredients som
- [What is the difference between the six water profiles?](https://support.thirdwavewater.com/en-US/what-is-the-difference-between-the-six-water-profiles-76745.md): Currently, we create 6 water profiles: Classic Light Roast Profile, Medium Roast Profile, Dark Roast Profile, Espresso Profile, Cold Brew Profile, and Low Acid Profile. Each profile comes in a variety of stick sizes (1 gallon, 5 gallon, or 2 liter),
- [How do I make Third Wave Water?](https://support.thirdwavewater.com/en-US/how-do-i-make-third-wave-water-86985.md): Making Third Wave Water is as simple as mix, shake, brew! Add one stick of your preferred TWW profile to the proper size container of water (1-gallon, 5-gallon, or 2-liter), shake it up, and you're ready to brew. More details below. 1. Add Third Wave
- [How do I get the most out of Third Wave Water?](https://support.thirdwavewater.com/en-US/how-do-i-get-the-most-out-of-third-wave-water-80418.md): For best results:Be sure to use empty water (distilled water, reverse osmosis, water from a Zero Water filter)Clean your coffee maker before use. Below are some helpful links for popular brewers/espresso machines.Cleaning a Mr. Coffee PotCleaning a K
- [How long does Third Wave Water last once it has been mixed?](https://support.thirdwavewater.com/en-US/how-long-does-third-wave-water-last-once-it-has-been-mixed-76751.md): The product will not separate from solution (i.e. the water). Once the minerals are mixed with the water they will remain mixed forever.
- [What is the shelf life for the sticks?](https://support.thirdwavewater.com/en-US/what-is-the-shelf-life-for-the-sticks-76333.md): Third Wave Water minerals will not expire or go bad. Each stick and box has a “Manufactured On" date that shows when the sticks were made and packaged. To ensure the longest life possible, make sure to store the mineral sticks at room temperature and
- [How do I use the 5-gallon sticks?](https://support.thirdwavewater.com/en-US/how-do-i-use-the-5-gallon-sticks-77168.md): The 5-gallon sticks were created to be used with a 5-gallon carboy (≈19 liters); this is one of the most common size of water jug in the United States. Other regions throughout the world use 22.7 liters. Mixing the 5-gallon sticks is the same (albeit
- [What kind of water should I add Third Wave Water to?](https://support.thirdwavewater.com/en-US/what-kind-of-water-should-i-add-third-wave-water-to-111016.md): Third Wave Water minerals should be added to any kind of "empty water." Empty water is any water with no minerals, chemicals, organic matter, etc. Typically, empty water has a total dissolved solids (TDS) measurement of 0-9TDS. Some great forms of em
- [How do I store my Third Wave Water after it has been mixed?](https://support.thirdwavewater.com/en-US/how-do-i-store-my-third-wave-water-after-it-has-been-mixed-76618.md): After mixing Third Wave Water minerals into your empty water, you can store your mineralized water jug at room temperature or in the fridge for up to several weeks. The minerals will not separate from the water. Storing the mineralized water in the f
- [Do Third Wave Water minerals have an expiration date?](https://support.thirdwavewater.com/en-US/do-third-wave-water-minerals-have-an-expiration-date-515558.md): No. Since they are just minerals, they will never expire! The date on your box is a "Manufactured On" date that shows when the minerals were packed. If you have any other questions about the date on your box, feel free to reach out to our support tea
- [Does Third Wave Water filter my water?](https://support.thirdwavewater.com/en-US/does-third-wave-water-filter-my-water-79723.md): No. Third Wave Water mineral profiles are just mineral additives. They do not remove anything from the water. We recommend using distilled water (or reverse osmosis or deionized water) as an empty base to add Third Wave Water minerals. This helps you
- [Are any your water profiles SCA certified?](https://support.thirdwavewater.com/en-US/are-any-your-water-profiles-sca-certified-87836.md): There is currently no 'certification' by the Specialty Coffee Association (SCA) for water profiles, but we have three water profiles that meet the current SCA water standards:. Classic Light Roast Profile. This profile is perfect for use for light ro
- [Where can I find Third Wave Water?](https://support.thirdwavewater.com/en-US/where-can-i-find-third-wave-water-91927.md): There are many different places to find Third Wave Water. You can order from us directly, pick up some minerals at your favorite coffee shop, or on Amazon in select regions. If there is a cafe that doesn't sell us but you think they should, let us kn
- [Do you sponsor events and competitions?](https://support.thirdwavewater.com/en-US/do-you-sponsor-events-and-competitions-130745.md): Yes we do!. If you are hosting an event, are a competing barista, or are interested in Third Wave Water sponsoring a social media collaboration, use the link below to sign up for a sponsorship. Sponsorship Signup Link
- [Can I use Third Wave Water in my Keurig®?](https://support.thirdwavewater.com/en-US/can-i-use-third-wave-water-in-my-keurig-86977.md): Absolutely you can use Third Wave Water in your Keurig!. Sometimes Keurig coffee brewers have a carbon filter installed in the water reservoir and that's ok. You do not need the filter since Third Wave Water provides the ideal water for your coffee a
- [Does your product work with decaf coffee?](https://support.thirdwavewater.com/en-US/does-your-product-work-with-decaf-coffee-503314.md): Absolutely! Our product profiles are designed to work excellently with decaf coffee, ensuring the best taste and quality for your enjoyment. If you have any further questions, our support team is ready to assist you!
- [Do you sell sticks in liters?](https://support.thirdwavewater.com/en-US/do-you-sell-sticks-in-liters-77149.md): Yes. Five (5) of our profiles, Classic Light Roast Profile, Medium Roast Profile, Dark Roast Profile, Espresso Machine Profile, and Cold Brew Profile are available to purchase in 2 liter, 1 gallon, and 5 gallon sizes. NOTE: 1 gallon is equivalent to
- [Are your products recyclable?](https://support.thirdwavewater.com/en-US/are-your-products-recyclable-76753.md): Yes and no. The paper boxes are recyclable, but the individual sticks are not yet recyclable.
- [Where are Third Wave Water Products Manufactured?](https://support.thirdwavewater.com/en-US/where-are-third-wave-water-products-manufactured-87833.md): Third Wave Water products are manufactured in Xenia, Ohio, which is in the Dayton, Ohio area. We are proud to support the workers and small town of Xenia.
- [How Does Third Wave Water Work?](https://support.thirdwavewater.com/en-US/how-does-third-wave-water-work-537343.md): Add our minerals to any form of empty water, mix them until they are dissolved, then brew!. Third Wave Water (TWW) works because coffee requires certain minerals in order to taste right. We take those requirements and go one step further by protectin
- [Why should I use Third Wave Water?](https://support.thirdwavewater.com/en-US/why-should-i-use-third-wave-water-552513.md): There are two main reasons as to why you should use Third Wave Water minerals for your coffee brewing: Flavor and Maintenance. Each of Third Wave Water's six (6) profiles are designed to give you a much better tasting cup of coffee depending on the s
- [Do I need to descale if I use TWW minerals?](https://support.thirdwavewater.com/en-US/do-i-need-to-descale-if-i-use-tww-minerals-800736.md): No. Since Third Wave Water profiles do not contain any scale-causing minerals, you will not need to descale your coffee equipment (kettle, coffee maker, espresso machine, etc.). However, we do recommend following the recommended cleaning cycles for y
- [How do I dilute TWW?](https://support.thirdwavewater.com/en-US/how-do-i-dilute-tww-1162324.md): Diluting your Third Wave Water minerals could come in handy for several reasons. Some like a less potent solution of minerals in their coffee brewing water to bring out different flavors in their brews. The easiest way to achieve a diluted concentrat
- [Is "Perfect Coffee Water" the same as Third Wave Water?](https://support.thirdwavewater.com/en-US/is-%22perfect-coffee-water%22-the-same-as-third-wave-water-5362474.md): On January 7, 2025, we officially announced our acquisition of Perfect Coffee Water! We are very excited to be offering Perfect Coffee Water (PCW) as another product in our family. The water profile has not changed, and will remain unchanged, as it f
- [What kind of water should I add Third Wave Water to?](https://support.thirdwavewater.com/en-US/what-kind-of-water-should-i-add-third-wave-water-to-111017.md): Third Wave Water minerals should be added to any kind of "empty water." This includes distilled water, deionized water, reverse osmosis (RO) water, or water from a Zero Water filter. When you add minerals to any of these "empty waters" (water with li
- [Is Third Wave Water too hard for my coffee equipment?](https://support.thirdwavewater.com/en-US/is-third-wave-water-too-hard-for-my-coffee-equipment-76748.md): No. All Third Wave Water mineral profiles create permanent hardness, which does not add to limescale formation to your coffee makers. However, it is recommended that you use only our profiles without chlorides in your espresso machine. Some equipment
- [Isn't distilled water bad for you and your equipment?](https://support.thirdwavewater.com/en-US/isnt-distilled-water-bad-for-you-and-your-equipment-518829.md): If you are wary of using distilled water or any other form of empty water because you have heard it is bad for you and your equipment, don't worry!. Once you add Third Wave Water minerals into distilled water, it is no longer distilled water, but a u
- [What is TDS and why does it matter?](https://support.thirdwavewater.com/en-US/what-is-tds-and-why-does-it-matter-110828.md): TDS stands for "Total Dissolved Solids," and represents the amount of "stuff" that is dissolved in a liquid. This stuff can be organic matter, minerals, and even some chemicals (depending on where your water is coming from). TDS matters because it ef
- [Why is my TDS reading high?](https://support.thirdwavewater.com/en-US/why-is-my-tds-reading-high-79719.md): The water you are using may not be truly "empty" water. For the most accurate results, test your water before and after adding TWW minerals. Starting water should read at 0-9 TDS. The TDS meter is calibrated to read potassium rather than sodium. Pota
- [Are there special instructions when using empty water like Distilled Water?](https://support.thirdwavewater.com/en-US/are-there-special-instructions-when-using-empty-water-like-distilled-water-86990.md): Yes. Since empty water (e.g. Distilled Water, Reverse Osmosis Water, Deionized Water, etc) does not have chemicals to reduce bacteria growth (like chlorine and chloramine) it must be handled differently. Over time, you may start to notice some bacter
- [Where can I find distilled water?](https://support.thirdwavewater.com/en-US/where-can-i-find-distilled-water-80309.md): Empty water can sometimes be found in the United States at the following locations:. If distilled water is unavailable where you live, there are several different options that can be great substitutes!
- [What is "Biofilm" and how can I prevent it?](https://support.thirdwavewater.com/en-US/what-is-%22biofilm%22-and-how-can-i-prevent-it-431312.md): When dealing with unprotected water, or water that does not have any chemicals like chlorine or chloramine in it, a harmless bacteria called "biofilm" can grow. Some forms of unprotected water include distilled water, reverse osmosis water, and even
- [What should my TDS be?](https://support.thirdwavewater.com/en-US/what-should-my-tds-be-392677.md): TDS, or Total Dissolved Solids, is a measurement of the amount of "stuff" that has dissolved in your water. This is measured in Milligrams Per Liter, or mg/L. For each Third Wave Water Profile, this number can vary because different profiles have dif
- [Can I use reverse osmosis (RO) or deionized water with TWW minerals?](https://support.thirdwavewater.com/en-US/can-i-use-reverse-osmosis-(ro)-or-deionized-water-with-tww-minerals-503316.md): Both reverse osmosis (RO) and deionized water are suitable for making any of our profiles. They are equally effective as long as no minerals have been added back to them after the filtration process, ensuring a pure and consistent result for your cof
- [Will your minerals cause limescale considering it contains calcium?](https://support.thirdwavewater.com/en-US/will-your-minerals-cause-limescale-considering-it-contains-calcium-505117.md): No. Our minerals do not cause calcium in your equipment! We use only "permanent hardness" minerals in all Third Wave Water profiles. Not all calcium is "bad" calcium. CaCO3, Calcium Carbonate, is bad calcium. It is formed from the reaction of calcium
- [Is it safe to use tap water for my coffee?](https://support.thirdwavewater.com/en-US/is-it-safe-to-use-tap-water-for-my-coffee-543889.md): Yes and no. While tap water is technically safe to consume and brew your coffee with, it ends up causing issues in your equipment and in your coffee's overall extraction and flavor. Tap water, spring water, bottled water, and filtered water, can all
- [Can I use filtered water with Third Wave Water minerals?](https://support.thirdwavewater.com/en-US/can-i-use-filtered-water-with-third-wave-water-minerals-1091729.md): It depends!. Most water that is labeled as "filtered water" still contains minerals in varying amounts, which would impact your experience with Third Wave Water minerals. This same is true for the water found in filtered water fill stations at grocer
- [Is Distilled Water the Same as Purified Water?](https://support.thirdwavewater.com/en-US/is-distilled-water-the-same-as-purified-water-5362399.md): It depends. Distilled water is as pure as it gets. There are no minerals, no chemicals, and no organics present. Purified water, or, water labeled as such, can still contain some minerals. Often, water that is called "purified" is also "enhanced with
- [How long will it take to receive my order?](https://support.thirdwavewater.com/en-US/how-long-will-it-take-to-receive-my-order-79771.md): Typically, all orders delivered in the United States (US) take about 2-4 business days to arrive to your doorstep. International orders can vary from 5-15 business days depending on shipping service selected, but allow for up to 30 days. Make sure to
- [My order is marked as "delivered" but it has not arrived yet.](https://support.thirdwavewater.com/en-US/my-order-is-marked-as-%22delivered%22-but-it-has-not-arrived-yet-79708.md): In most cases the order ends up getting delivered a day or two after it has been marked as "delivered." USPS says it is best practice for you to contact your local post office and they should have exact GPS location when it was scanned as "delivered.
- [Do you ship internationally?](https://support.thirdwavewater.com/en-US/do-you-ship-internationally-76749.md): Yes we do!. Sometimes it may take longer for your order to arrive depending on what shipping service used when shipping outside of the US. Allow for up to 30 days for your international order to arrive at your doorstep. If more than 30 days have elap
- [Does TWW have a referral program?](https://support.thirdwavewater.com/en-US/does-tww-have-a-referral-program-154229.md): Yes we do! It’s easy to use as well. Once you share your referral code with your friends, they will receive a discount for purchasing with that code, and you will receive a discount on your next order after their purchase. See below for more details
- [How do I sign up for a subscription?](https://support.thirdwavewater.com/en-US/how-do-i-sign-up-for-a-subscription-110829.md): If you sign up for a subscription to receive TWW minerals at a set interval, you will receive 15% off of each box! To set up your subscription, follow the steps below. Select the preferred mineral profile you want in your subscription (this can be ch
- [Do you offer discounts?](https://support.thirdwavewater.com/en-US/do-you-offer-discounts-87834.md): When you subscribe to select TWW mineral products (Classic, Espresso, Dark Roast) you can save up to 15% per order!. You can pause, cancel or skip any delivery anytime you want. If you sign up for our email newsletter, you'll get the latest updates o
- [When will the water system for cafe's be available?](https://support.thirdwavewater.com/en-US/when-will-the-water-system-for-cafes-be-available-301974.md): The water system for cafe's is called Tethys and was launched as a beta system in 2018 with great success. It was sadly paused the following year due to logistics as we went into the Covid years. Today we are re-engineering the new system and it will
- [What should I do if my package was marked as delivered but is not here?](https://support.thirdwavewater.com/en-US/what-should-i-do-if-my-package-was-marked-as-delivered-but-is-not-here-503284.md): If your package was marked as delivered but you haven't received it, we recommend you:. If you still can't locate your package after taking these steps, let us know!
- [How do I unsubscribe from a product subscription?](https://support.thirdwavewater.com/en-US/how-do-i-unsubscribe-from-a-product-subscription-503313.md): If you need to pause or cancel your subscription because you are overstocked or no longer need the product regularly, log in to your customer account and select the "My Subscriptions" button. From there you can manage your active subscriptions. If yo
- [How can I correct a shipping or billing address mistake?](https://support.thirdwavewater.com/en-US/how-can-i-correct-a-shipping-or-billing-address-mistake-503315.md): If you notice that your order has been shipped to the wrong address, please reach out to us with the correct address. While billing address discrepancies do not affect shipping, it is important for us to ensure that your products are sent to the corr
- [How to Update Subscription Payment Method](https://support.thirdwavewater.com/en-US/how-to-update-subscription-payment-method-5412293.md): Updating your TWW subscription payment method can be done in several different ways, depending on where your payment method is coming from. 1. Log into your customer account with your email and password. If you get an error message saying "invalid cr
- [What if I don't like the coffee I ordered from you?](https://support.thirdwavewater.com/en-US/what-if-i-dont-like-the-coffee-i-ordered-from-you-5779513.md): If you ordered coffee from thirdwavewater.com and you're not loving it, you can always reach out to the roaster and let them know!. We do not do any coffee roasting here, so any coffee that is ordered from our website is shipped directly from the roa
- [About Classic Light Roast Profile](https://support.thirdwavewater.com/en-US/about-classic-light-roast-profile-125764.md): Use the Classic Profile (now called the Classic Light Roast Profile) for light to medium roast coffees. It is recommended for traditional drip coffee brewers (Keurig, Mr. Coffee, etc.) or any manual brewing method (AeroPress, chemex, V60, etc.) provi
- [Can I use Classic Light Roast Profile in my espresso machine?](https://support.thirdwavewater.com/en-US/can-i-use-classic-light-roast-profile-in-my-espresso-machine-79672.md): We recommend using only the Espresso Machine Profile for your espresso machine, as it will not cause corrosion from chlorides, which can take many forms. NOTE: In your espresso machine, be sure to avoid water profiles that utilize chlorides. Chloride
- [Can I use Classic Light Roast Profile for Cold Brew?](https://support.thirdwavewater.com/en-US/can-i-use-classic-light-roast-profile-for-cold-brew-77158.md): Yes! We get this question a lot and are proud of our many partners using Classic Light Roast Profile to brew their cold brew: Verve Coffee, Bru Brothers, and many more!. We also have a special profile just for cold brew: The Cold Brew Profile. This p
- [About the Medium Roast Profile](https://support.thirdwavewater.com/en-US/about-the-medium-roast-profile-321668.md): Use the Medium Roast Profile for, you guessed it, medium roast coffees. It is recommended for traditional drip coffee brewers (Keurig, Mr. Coffee, etc.) or any manual brewing method (AeroPress, chemex, V60, etc.) providing reduced bitterness and enha
- [What is a Calibrated Water Profile?](https://support.thirdwavewater.com/en-US/what-is-a-calibrated-water-profile-321066.md): The Medium Roast Profile is our preferred 'Calibrated Water Profile' for cupping coffee. Calibrated Water is a water that meets the series of ranges within the SCA (Specialty Coffee Association) water standards. You can view those standards here: SCA
- [Can I use Medium Roast Profile in my espresso machine?](https://support.thirdwavewater.com/en-US/can-i-use-medium-roast-profile-in-my-espresso-machine-459093.md): Yes!. Since the Medium Roast Profile does not contain any chlorides and only contains permanent hardness minerals, it is totally safe to use in your espresso machine. All Third Wave Water profiles contain only permanent hardness minerals, meaning tha
- [Is your water safe to drink?](https://support.thirdwavewater.com/en-US/is-your-water-safe-to-drink-505187.md): Absolutely!. All of our profiles are completely safe to drink. In fact, we have many customers around the world that drink the Medium Roast Profile as a form of an electrolyte beverage.
- [About Dark Roast Profile](https://support.thirdwavewater.com/en-US/about-dark-roast-profile-125768.md): Use the Dark Roast Profile in for dark roasted coffees in any manual brew method (AeroPress, Chemex, V60, etc.) or automatic dripper (Keurig, Mr. Coffee, etc.). This water profile helps provide smoother flavors while preserving chocolate and nutty ch
- [I use a range of roast levels. Should I get Dark Roast Profile?](https://support.thirdwavewater.com/en-US/i-use-a-range-of-roast-levels-should-i-get-dark-roast-profile-111306.md): If you like light, medium and dark roast coffee, and you don't know which profile is right for you, this is the place for you. If you're a fan of the darker notes in coffee -- baker's chocolate, caramel, and nutty notes, the Dark Roast Profile would
- [Can I use Dark Roast Profile in my espresso machine?](https://support.thirdwavewater.com/en-US/can-i-use-dark-roast-profile-in-my-espresso-machine-499538.md): Yes!. Since the Dark Roast Profile does not contain any chlorides and only contains permanent hardness minerals, it is totally safe to use in your espresso machine. All Third Wave Water profiles contain only permanent hardness minerals, meaning that
- [Do you have a water profile to use with tea?](https://support.thirdwavewater.com/en-US/do-you-have-a-water-profile-to-use-with-tea-76319.md): Yes, the Dark Roast Profile works the same for tea as it does for coffee!. Some tea blogs typically recommend 80 - 150 TDS (total dissolved solids). Our formula is 150 TDS high in magnesium helping provide natural sweetness in the flavor profiles. Br
- [About Espresso Machine Profile](https://support.thirdwavewater.com/en-US/about-espresso-machine-profile-125766.md): This water profile, now called Espresso Machine Profile, is specially engineered for your espresso machines by avoiding the use of water boiler destroying chlorides. It helps protect your machine's boiler while simultaneously providing fantastic shot
- [Is it safe for my espresso machine?](https://support.thirdwavewater.com/en-US/is-it-safe-for-my-espresso-machine-119081.md): Absolutely! Espresso Machine Profile will not harm your espresso machine. In fact, it was designed to protect it. Espresso Machine Profile contains only permanent hardness minerals and does not contain any corrosion-causing chlorides. This means that
- [Do I need to remove the water filter from my machine?](https://support.thirdwavewater.com/en-US/do-i-need-to-remove-the-water-filter-from-my-machine-87974.md): If it is a carbon filter (similar to a Brita filter), then it does not need to be removed. If it is an ion exchange filter or something similar (found in some espresso machines like the Lelit Bianca), then it does need to be removed. See below for mo
- [Can I use Espresso Machine Profile for other brew methods?](https://support.thirdwavewater.com/en-US/can-i-use-espresso-machine-profile-for-other-brew-methods-76755.md): Definitely!. While the Espresso Machine Profile was originally created to help protect espresso machines (and create the perfect shot), you can also use it for other brewing methods like pour-over, drip, manual espresso, etc. Some of Third Wave Water
- [Can I use Third Wave Water with my Nespresso Machine®?](https://support.thirdwavewater.com/en-US/can-i-use-third-wave-water-with-my-nespresso-machine-76345.md): You can use Classic Light Roast, Espresso Machine, Low Acid Profile, or Dark Roast profiles for your Nespresso Machine®. They are not typical espresso machines that operate at higher pressures and temperatures. Some Nespresso machines have a carbon f
- [Isn't distilled water bad for espresso machines?](https://support.thirdwavewater.com/en-US/isnt-distilled-water-bad-for-espresso-machines-505185.md): Yes it is! At higher temperatures and higher pressures, especially in espresso machines, distilled water or any form of empty water can become corrosive. This can cause damage to your machine's boiler and shorten its lifespan dramatically. However, i
- [About Cold Brew Profile](https://support.thirdwavewater.com/en-US/about-cold-brew-profile-125771.md): This water profile makes it easier to acquire the tasting notes commonly sought after in cold brew coffees like chocolate and molasses as well as creamier body and reduced bitterness. Reduces acidity up to 3x (300% reduction).
- [Cold Brew Profile or Light Roast Profile?](https://support.thirdwavewater.com/en-US/cold-brew-profile-or-light-roast-profile-111314.md): Deciding which mineral profile you want for your cold brew depends on what flavors you prefer when using that brew method!. The Cold Brew Profile is rich in magnesium and thus will help you experience much less acidity (up to 300%) in your cold brew
- [Can I use this with a cold brew concentrate?](https://support.thirdwavewater.com/en-US/can-i-use-this-with-a-cold-brew-concentrate-111315.md): Absolutely! We actually encourage using this profile with concentrates. We did an in-house cupping to taste the difference of Cold Brew Profile and tap water with cold brew concentrate and we were blown away by the results!
- [About Low Acid Profile](https://support.thirdwavewater.com/en-US/about-low-acid-profile-357696.md): This profile makes it easier to enjoy your favorite coffees again by reducing the acidity up to 300%. With the Low Acid Profile, you can make any coffee a "low acid" coffee. It contains only permanent hardness minerals just like our other profiles to
- [Will this help me with acid reflux and heartburn?](https://support.thirdwavewater.com/en-US/will-this-help-me-with-acid-reflux-and-heartburn-385680.md): One of Third Wave Water's co-founders, Taylor Minor, noticed his father struggling with coffee because of acid reflux this year and decided to help. His father, Craig Minor, explained, "I had to cut back on drinking coffee because it was hurting my s