Third Wave Water Support logo
Third Wave Water Support logo

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How do I manage my subscription?

When you log in to your TWW account, you will see two links under the "Account Details" header (pictured below). 

  • If your subscription was started before October 20th, 2021, click the "LEGACY Subscriptions" link. 
  • If your subscription was started on or after October 20th, 2021, click the "My Subscriptions" link.


What if I can't even log in?

If you are trying to log in to your account to manage your subscription but your account is not being found with your email address, send us an email at [email protected] and we'll help you out!

Once you are logged in, you can change your order frequency, pause your subscription, or cancel altogether.


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