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Third Wave Water Support

<p id="isPasted" style="box-sizing: border-box; margin: 0px 0px 15px; font-style: normal; line-height: 1.6em; color: rgb(51, 51, 51); font-family: Roboto, sans-serif; font-size: 15px; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;"><span style="color: rgb(0, 0, 0); font-family: Inter; font-size: 14px;">The product will not separate from solution (i.e. the water). Once the minerals are mixed with the water they will remain mixed forever.</span></p>

The product will not separate from solution (i.e. the water). Once the minerals are mixed with the water they will remain mixed forever.

How long does Third Wave Water last once it has been mixed?

Third Wave Water Basics

What is IN Third Wave Water?

What is the difference between the six water profiles?

What kind of water should I add Third Wave Water to?

Does Third Wave Water filter my water?

What is the shelf life for the sticks?

Can I use Third Wave Water in my Keurig®?

Do you sell sticks in liters?

How do I use the 5-gallon sticks?

How do I make Third Wave Water?

Where can I find Third Wave Water?

How do I store my Third Wave Water after it has been mixed?

Are any your water profiles SCA certified?

Where are Third Wave Water Products Manufactured?

Are your products recyclable?

Do you sponsor events and competitions?

How do I get the most out of Third Wave Water?

What is TDS and why does it matter?

Is Third Wave Water too hard for my coffee equipment?

Why is my TDS reading high?

Are there special instructions when using empty water like Distilled Water?

Where can I find distilled water?

What is "Biofilm" and how can I prevent it?

What should my TDS be?

Water Questions

How long will it take to receive my order?

My order is marked as "delivered" but it has not arrived yet.

Do you ship internationally?

Does TWW have a referral program?

How do I sign up for a subscription?

Do you offer discounts?

When will the water system for cafe's be available?

Shipment & Order Questions

About Classic Light Roast Profile

Can I use Classic Light Roast Profile in my espresso machine?

Do you have a water profile to use with tea?

Can I use Classic Light Roast Profile for Cold Brew?

Classic Light Roast Profile

About the Medium Roast Profile

What is a Calibrated Water Profile?

Can I use Medium Roast Profile in my espresso machine?

Medium Roast Profile

About Dark Roast Profile

I use a range of roast levels. Should I get Dark Roast Profile?

Dark Roast Profile

About Espresso Machine Profile

Is it safe for my espresso machine?

Do I need to remove the water filter from my machine?

Can I use Espresso Machine Profile for other brew methods?

Can I use Third Wave Water with my Nespresso Machine®?

Espresso Machine Profile

About Cold Brew Profile

Cold Brew Profile or Light Roast Profile?

Can I use this with a cold brew concentrate?

Cold Brew Profile

About Low Acid Profile

The Low Acid Profile Story

Low Acid Profile

What is Third Wave Water?

Which profile should I get?

How long does Third Wave Water last once it has been mixed?Updated 2 years ago