Have questions about shipping? Look no further!
Typically, all orders delivered in the United States (US) take about 2-4 business days to arrive to your doorstep. International orders can vary from 5-15 business days depending on shipping service selected, but allow for up to 30 days. Make sure to
In most cases the order ends up getting delivered a day or two after it has been marked as "delivered." USPS says it is best practice for you to contact your local post office and they should have exact GPS location when it was scanned as "delivered.
Yes we do!. Sometimes it may take longer for your order to arrive depending on what shipping service used when shipping outside of the US. Allow for up to 30 days for your international order to arrive at your doorstep. If more than 30 days have elap
Yes we do! It’s easy to use as well. Once you share your referral code with your friends, they will receive a discount for purchasing with that code, and you will receive a discount on your next order after their purchase. See below for more details
If you sign up for a subscription to receive TWW minerals at a set interval, you will receive 15% off of each box! To set up your subscription, follow the steps below. Select the preferred mineral profile you want in your subscription (this can be ch
When you subscribe to select TWW mineral products (Classic, Espresso, Dark Roast) you can save up to 15% per order!. You can pause, cancel or skip any delivery anytime you want. If you sign up for our email newsletter, you'll get the latest updates o
The water system for cafe's is called Tethys and was launched as a beta system in 2018 with great success. It was sadly paused the following year due to logistics as we went into the Covid years. Today we are re-engineering the new system and it will
If your package was marked as delivered but you haven't received it, we recommend you:. If you still can't locate your package after taking these steps, let us know!
If you need to pause or cancel your subscription because you are overstocked or no longer need the product regularly, log in to your customer account and select the "My Subscriptions" button. From there you can manage your active subscriptions. If yo
If you notice that your order has been shipped to the wrong address, please reach out to us with the correct address. While billing address discrepancies do not affect shipping, it is important for us to ensure that your products are sent to the corr